 |
 |
 |
 |
 |
|
|
|
|
|
|
|
|
|
|
I will ship your order within two business days of receiving it paid by credit card or PayPal.
Orders are shipped by USPS First Class (3-7 days delivery). For faster arrival of your package, you can choose Express Mail.
U. S. Shipping Prices:
$ 00.01 - $ 30.00: $4.00
$ 30.01 - $ 50.00: $7.00
$ 50.01 - $100.00: $10.00
$ 100.01 - $150.00: $12.00
$ 150.01 - and up: $15.00
Shipping Price for USPS Express Mail for overnight delivery (2 days guaranteed) is $17.50.
Returns
I hope you will love your purchase, however, I know it's difficult to tell exactly what it's like when you can't actually touch the jewelry before ordering. If you don't like the piece, you may return it within 7 days of receiving it, for an exchange or full refund, as long as you return it in it's original, undamaged condition. You will need to make sure it arrives safely at Moon Glow Designs in order to receive your refund, so package it securely, insure it if you wish. If it is not returned in undamaged condition, I cannot guarantee a refund. In any case, please email me ahead of time to confirm the arrangements.
If you accidentally damage or break your piece of jewelry, I will repair it for you if you return the piece with all it's beads and components for a small fee. Contact me to make arrangements. You will need to pay for postage in both directions.
Wholesale Purchases
If you are a retail business interested in selling my jewelry, please contact me to work out arrangements.
Custom Orders
If we agree on a custom order, and special materials are required for me to purchase first, I will ask for a 50% deposit, with the remaining 50% due at the time of shipping. If you find something on this site that you would like to order, but you want the size changed, please email me with your request before making the purchase, especially if you want it larger, to make sure I have enough matching materials to enlarge it.
Please check the sizes given for each product before purchasing to avoid having to send it back because it doesn't fit. Necklace, bracelets and earring lengths are given in inches. You can measure your favorite pieces of jewelry to get an idea of how the different lengths will fit you, but remember that the larger the beads, the more space they take up, and therefore the more length is needed.
I am happy to make or remake bracelets to give you a good fit. (For larger bracelets, I may charge a bit more). Measure your wrist with a measuring tape held snuggly (not tight) on the part of your wrist you want the bracelet to rest. Let me know the measurement so I can judge how long to make the bracelet. The bracelet generally should be 3/4" to 1 1/2" longer than your wrist measurement, depending on the size of the beads, and how loose or snug you like to wear your bracelets.
Thank you for being a Moon Glow Designs customer! I appreciate your business.