Earth's Treasures

WELCOME

Hi and welcome to Earths Treasures. I hope you found that special piece of jewelry in my new online store! I am so excited to share my jewelry with you and everyone around the world. I strive for perfection and I know that you will see that when you receive your unique creation.

All of my Jewelry is photographed in as many lighting situations as possible for the most accurate representation of the true color and quality of the gemstones.

If you have any questions at all please do not hesitate for a moment to contact me, I would love to hear from you.

PAYMENT

PAYPAL

For international customers I currently only accept Paypal. Please note that all prices for jewelery and shipping are in US dollars.

LAYAWAY

If you have your heart set on a piece and cannot afford to pay the full amount up front, I would be more than happy to work out a layaway plan.

Standard plan is:

25% deposit paid at the time of purchase, and then you have up to 3 months to pay for the item.

SHIPPING

All orders are beautifully presented in a quality jewelry box with a gorgeous ribbon, and plenty of bubble wrap for added protection.

Once I have received payment I will mail your jewelery item within 48 hours, unless you have purchased it on a weekend in which case I will post on the next weekday.

International shipping prices are $4.75 for the first item and $1 for any additional item after that and you can expect your package in approximately 7-21 business days after its been shipped. Please see the Shipping Info page for more information.

Please note that no sales tax is applied to orders unless shipped to British Columbia, but the buyer is responsible for any duties and taxes incurred in their country.

Spend over $150 in one transaction and I will refund the shipping fees and include full postal insurance.

REFUNDS AND EXCHANGES

My one and only goal is to make you not just happy but overjoyed with your purchase and I am more then confident you will be. If however you are not satisfied with your purchase please contact me within 48 hours of receiving the item and we can work out an exchange or a refund (less shipping costs) once the item has been returned to me in its original condition.

All of my designs are one of a kind but if you see something that you want in a different color or a sold item you must have I am more than happy to come up with a design that is similar.

CARE

I do my absolute best to make every piece of jewelry strong, but handcrafted wire wrapped jewelry made with .925 sterling silver can be a little more delicate than jewelry that is soldered or made from a mold. Please take extra care when cleaning your jewelry and only use a non abrasive cleaner like a jewelry cloth.

If for some reason your jewelry breaks from normal wear and tear I would be happy to repair it for you at no cost other than your shipping expenses. If for some unforeseen reason your jewelry breaks from normal wear and tear in the first 30 days, send it back and I will repair it and pay for shipping. Just contact me, tell me what needs to be repaired and send it back.

FREQUENTLY ASKED QUESTIONS

Q: “My ears are sensitive, do you have sterling silver earring wires?”

A: "Yes, 90% of my earring wires are made of .925 sterling silver but if you are concerned please add a note on your purchase and I will include silver earring wires with your purchase."

Q: “What if the person I bought the jewelry for doesn’t like it, can they exchange or return it?”

A: "Yes, just add a note on your purchase and ask for a “gift time allowance.” You will get 2 weeks to return it instead of the normal 48 hours. Also note the jewelry must be returned in its original condition and you are responsible for shipping."

Q: “If I don’t like the length of the necklace can you make it any length I want?”

A: "Yes, when you purchase the necklace just add a note indicating the length you would like it. If it is longer there may be an extra charge depending on how many beads are needed."

Thanks
Ashley Baker
Earth's Treasures